Refund Policy

Last updated : October 31, 2026

Refund Policy

We want you to be satisfied with your purchase. Here is how refunds work.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders: it takes the payment, issues your invoice and handles refunds.

1. Subscriptions (Pro Monthly and Annual)

14-Day Guarantee

You can request a full refund within 14 days of your first purchase.

  • Refunds are processed within 5 to 10 business days
  • After 14 days, the current period is not refunded
  • You can cancel at any time: your subscription stays active until the end of the paid period

2. Founders offer (lifetime access)

30-Day Guarantee

For the Founders offer (lifetime access), you benefit from a 30-day money-back guarantee.

  • Full refund if requested within 30 days
  • No questions asked
  • Refunds are processed within 5 to 10 business days

3. How to request a refund

Either:

  1. Email us at support@oravoice.app with the email address of your account (the reason is optional).
  2. Or request it directly from Paddle at paddle.net, using the email on your receipt.

4. Exceptions

A refund may be denied if:

  • the request is made after the guarantee period;
  • the account was suspended for violating the terms of service;
  • the refund policy is clearly being abused.

This policy does not limit the rights you have under the law of your country, in particular if the product is not as described or does not work.

5. Contact

Questions about refunds? support@oravoice.app

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